Effective Date: [26.11.24]
Welcome to RICH LOUD KIDS. By accessing and using our website (richloudkids.com), you agree to the following terms and conditions. Please read them carefully.
1. Terms and Conditions
1.1 Acceptance of Terms
By using the services of RICH LOUD KIDS, you agree to comply with all terms and conditions outlined in this document. If you do not agree with these terms, please do not use our website or services.
1.2 User Responsibilities
You are responsible for all activities under your account. Ensure that your account details, including email address and payment information, are accurate and up to date. You agree not to engage in activities that could harm, disrupt, or interfere with our website and services.
1.3 Payment and Order Process
All transactions made on richloudkids.com are processed securely. Payments are made through trusted third-party providers. By completing an order, you authorize us to charge the applicable amount for your purchase, including any taxes or fees.
1.4 Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is owned by RICH LOUD KIDS and protected by copyright laws. You are not permitted to use, copy, or reproduce any content without our explicit permission.
2. Refund Policy
2.1 Refund Eligibility
We offer a 14-day refund policy for most items. If you are not satisfied with your purchase, you may request a refund within 14 days of receiving your item. The product must be in its original condition, unused, and in the original packaging.
2.2 Defective or Damaged Items
If the item you received is defective or damaged, please contact us immediately. We will arrange for a replacement or full refund. Please provide photographic evidence of the defect or damage for processing.
2.3 Refund Process
To request a refund, please contact us at [Insert contact email] within the 14-day window. Once your request is received, we will review it and process the refund as soon as possible. Please note that shipping fees are non-refundable.
2.4 Non-Refundable Items
Certain items are not eligible for a refund, including but not limited to: products that have been opened or unsealed, or items that show visible signs of use, such as socks or similar wearable goods. Please ensure that these items remain in their original, unopened condition for eligibility for a return.
3. Contact Us
If you have any questions, concerns, or need assistance, please feel free to reach out to us at:
Email: richloudkids@gmail.com
Telegram: @richloudkid
Website: richloudkids.com